At jilibit, your privacy is not an afterthought — it is built into how we operate. This Privacy Policy explains exactly what personal information we collect from Filipino players, why we collect it, how it is used, and the rights you have over your own data. We keep things straightforward so you always know where you stand.
Last updated: 2025. Applies to all registered users of jilibit in the Philippines.
Clear, honest information about how jilibit handles your personal data.
When you register and use jilibit, we collect certain personal information that is necessary to operate your account and comply with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals in Philippine pesos. Technical data — including your IP address, device type, browser, and session activity — is automatically gathered each time you access the platform. We may also collect information you voluntarily provide when contacting our support team, such as the content of your messages and any attachments you send. All data collection is limited to what is genuinely needed to deliver a safe, compliant, and enjoyable gaming experience for Filipino players. We do not collect sensitive personal data such as biometric information or medical records.
The personal data we hold is used exclusively to operate, improve, and protect the jilibit platform and the players who use it. Your account details are used to verify your identity, process transactions, and ensure that only eligible players aged 21 and above can access real-money games. Transaction data is used to process PHP deposits and withdrawals accurately and to detect any suspicious financial activity that may indicate fraud or money laundering. Technical data helps us maintain platform performance, troubleshoot issues, and optimise the mobile experience for players across the Philippines. We may use your contact details to send you important account notifications, security alerts, or updates about changes to our terms and policies — we do not send unsolicited marketing messages without your consent. Aggregated, anonymised data may be used internally to analyse platform usage trends and improve our game library and features. We will never sell, rent, or trade your personal information to third parties for their own marketing purposes.
jilibit does not sell or share your personal data with third parties for commercial purposes. However, there are limited circumstances in which your information may be disclosed to trusted partners or authorities. We work with payment processors and banking partners to facilitate PHP transactions — these providers receive only the minimum data necessary to complete your financial requests and are bound by strict confidentiality agreements. Our platform infrastructure relies on secure third-party hosting and technology providers who process data on our behalf under data processing agreements that prohibit independent use of your information. We are legally required to share data with Philippine regulatory authorities, law enforcement agencies, or anti-money laundering bodies when formally requested to do so. In the event of a corporate restructure, merger, or acquisition, your data may be transferred to a successor entity, and you will be notified of any such change. Outside of these specific scenarios, your personal information stays within the jilibit ecosystem and is not disclosed to any outside party.
We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and gaming regulations. Financial and identity records are typically retained for a minimum of five years following account closure to satisfy anti-money laundering compliance requirements. All data stored by jilibit is protected using industry-standard encryption both in transit and at rest, ensuring that your information cannot be intercepted or accessed by unauthorised parties. Access to personal data within our organisation is strictly limited to staff members who require it to perform their job functions, and all such access is logged and audited. We conduct regular security assessments and apply software patches promptly to protect against emerging threats. If a data breach occurs that is likely to affect your rights or freedoms, we will notify you and the relevant Philippine authorities in accordance with applicable data protection laws. You can request deletion of your personal data by contacting our support team, subject to our legal retention obligations.
As a registered player on jilibit, you have clear rights over the personal data we hold about you. You may request access to a copy of your personal data at any time by contacting our support team — we will respond within a reasonable timeframe and provide the information in a clear, readable format. If any of your personal details are inaccurate or out of date, you have the right to request a correction and we will update our records promptly. You may also request that we restrict the processing of your data in certain circumstances, such as while a dispute is being investigated. Where data processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal. If you believe your data rights have been violated, you have the right to lodge a complaint with the relevant Philippine data protection authority. We are committed to honouring these rights and will never penalise you for exercising them.
jilibit uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience as a Filipino player. Essential cookies are required for core functions such as keeping you logged in, remembering your preferences, and maintaining session security — these cannot be disabled without affecting platform functionality. Performance cookies help us understand how players navigate the site so we can identify and fix usability issues. We do not use third-party advertising cookies or share tracking data with ad networks. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the platform. Our cookie practices are reviewed regularly to ensure they remain proportionate and compliant with applicable privacy standards. By continuing to use jilibit after being informed of our cookie use, you consent to the placement of essential cookies on your device.
Quick answers to what Filipino players most commonly ask about data privacy on jilibit.
Yes. jilibit uses industry-standard encryption to protect all data in transit and at rest. Access to your personal information within our organisation is strictly limited to authorised staff, and all access is logged. We conduct regular security reviews and apply updates promptly to guard against new threats. If you ever suspect unauthorised access to your account, change your password immediately and contact our support team.
No. jilibit does not sell, rent, or trade your personal data to third parties for any commercial purpose. Your information is shared only with trusted service providers who help us operate the platform — such as payment processors — and only under strict confidentiality agreements. We may also be required to share data with Philippine regulatory or law enforcement authorities when legally obligated to do so.
You can request a copy of the personal data we hold about you by contacting our support team directly. We will verify your identity before processing the request and aim to respond within a reasonable timeframe. The data will be provided in a clear, readable format. If you also wish to correct, restrict, or delete your data, you can make that request through the same channel and we will handle it in accordance with applicable privacy laws.
For the full rules governing your use of the platform, visit the Terms and Conditions page. If you have questions about responsible gaming tools and self-exclusion options, the Responsible Gaming page has everything you need. General platform questions are covered on the FAQ page. Our support team is also available to assist with any privacy-related concerns not addressed here.
Your data is protected, your privacy is respected. Join jilibit today and enjoy a secure, mobile-first gaming experience built for Filipino players — with PHP payments and full platform access from day one.